Get in touch with us

Use the form on this page and pick the option that best matches who you are — we route your message to the right team. You can also reach our Canada office at 519-326-1111 or email info@naturefresh.ca.

Our Canadian farm can be reached at 519-326-8603, our Canadian sales office at 519-326-1111, and our US sales office at 313-444-4906.

We grow in Leamington, Ontario and Delta, Ohio, with sales offices in Leamington, Ontario and Detroit, Michigan. See the "Where we are" section above for full addresses and maps.

Our Canadian farm and sales office are open Monday to Friday, 9 am to 4 pm. Our US sales office is open Monday to Friday, 9 am to 5 pm.

We aim to get back to you within 2 to 3 business days of receiving your message.

Reach out as a Consumer above, pick "Product complaint" as your type of ask, and tell us the product and where you bought it. Including the best-before date and a photo helps us respond faster.

Reach out as a Community member or organization above and pick "Sponsorship or donation" as your type of ask. Share your organization or group name and what you need in the comments.

Use the contact form on this page for any shopper questions. Replies are generally sent within 48 hours, and the Leamington, Ontario office can be reached at 519-326-8603 during weekday hours.

Send the product name, the code or best before date on the package, the store and date of purchase, and a photo if you have one. Those details let the team trace the pack back to its greenhouse and harvest.

Produce is sold through retailers across North America rather than direct to shoppers. Ask Nature Fresh Farms customer service and the team can point you toward stores carrying a specific item.

Recyclability depends on the packaging type. Please check the on-pack instructions and your local municipal rules.

All Nature Fresh Farms produce is Non-GMO Project Verified, and certified organic lines are sold separately under their own organic labeling.

Keep whole tomatoes at room temperature and out of direct sun, and refrigerate cucumbers, peppers, lettuce, and strawberries in their original packaging. The blog has full storage guides by crop.

No. Retail and foodservice buyers should contact the Leamington or Detroit sales offices, and job applicants should apply at naturefreshfarms.com/careers. This page is for shoppers.

Use the candidate contact form on this page, or call the Leamington, Ontario office at 519-326-8603 during weekday hours. Replies are generally sent within 48 hours.

Applications go through the careers page at naturefreshfarms.com/careers, which has separate Canadian and American job boards. Resumes sent to the HR contact are not tracked as applications.

Message the Nature Fresh Farms HR contact with the role title, location, and the date you applied. Shortlisted candidates are contacted directly by the hiring team.

Nature Fresh Farms works only with licensed recruitment agencies, namely Workinglink and Comuguate in Mexico, Honduras, and Guatemala. Anyone else charging fees on the company's behalf is not authorized, so report it through this page.

No. Applying is free at every stage. Never send money or personal banking details to anyone claiming to represent the company.

Yes. Contact the HR team through this page before your interview, and they will arrange support for the recruitment process.

Hiring spans crop work, production, bio control, logistics, procurement, sales, marketing, IT, DevOps, and finance, based in Leamington, Ontario, Delta, Ohio, Detroit, Michigan, and Laredo, Texas.

This page handles community requests: a Nature Fresh Farms donation request, event sponsorship, a school or group tour, or a local partnership. All of it goes to the same team.

Name the organization, the community it serves, what you are asking for, and the date it is needed. Requests with clear dates and details are easiest to answer quickly.

Replies are generally sent within 48 hours. Send requests well ahead of your event date so there is time to review and confirm.

Support focuses on the areas around the operations: Leamington, Ontario, Delta, Ohio, Detroit, Michigan, Laredo, Texas. Priority goes to initiatives aligned with our community pillars.

Yes. Ask here or call the Leamington office at 519-326-8603.

Employee volunteerism complements this work, strengthening community connections and bringing the company's values to life.

Buyer inquiries go to the Leamington or Detroit sales offices, media requests go to the media contact, and job applications go to naturefreshfarms.com/careers.

Two sales offices handle trade inquiries: Leamington, Ontario at 519-326-1111 and Detroit, Michigan at 313-444-4906. Use the office closest to where the product will ship.

Leamington is open Monday to Friday, 9 am to 4 pm, and Detroit is open Monday to Friday, 9 am to 5 pm. Inquiries sent through the form are generally answered within 48 hours.

Send the commodity, volume, pack format, delivery region, and start date. That lets the Nature Fresh Farms sales contact confirm availability and lead times on the first reply.

Tomatoes, peppers, cucumbers, and strawberries, in conventional and certified organic programs, available year-round from greenhouses across North America.

Pack formats vary by commodity and cover bulk, bagged, and branded retail packs. Ask the sales team about pack sizes, labeling, and private label options before a program starts.

Request them from the sales team. The product is Non-GMO Project Verified and the operation is covered by third-party food safety audits alongside CFIA and FDA oversight, with certificates issued per facility.

Shopper questions go to consumer contact, media requests to the media contact, and job applications to naturefreshfarms.com/careers. This page is for retail and foodservice trade.

Sustainability governance is how an organization directs, manages, and holds itself accountable for its sustainability commitments. It connects policies and long-term goals with everyday decisions, establishing clear responsibilities, tracking progress, and reviewing results. At Nature Fresh Farms, this means bringing environmental responsibility, employee well-being, food safety, and ethical business practices into how we plan and operate. Guided by our GROWS values, it helps us turn commitments into meaningful action, identify opportunities to improve, and communicate our progress transparently.

Governance is the G in ESG and covers leadership accountability, ethics, policy, and reporting. It is what makes environmental and social claims verifiable rather than aspirational.

Nature Fresh Farms operates ethically and honestly with fairness and respect. Governance at Nature Fresh Farms is guided by our GROWS values: Growing People, Respect & Care, One Team, Win by Challenging, and Serve with Purpose. These values encourage us to develop our people, treat others with care, work together, challenge ourselves to improve, and make decisions with a clear purpose. We apply these principles to food safety, employee well-being, environmental responsibility, and ethical business conduct—shaping how we lead, make responsible decisions, and hold ourselves accountable for our commitments.

Greenhouse growers must meet the food safety and traceability requirements of every market they sell into. Food safety is a shared responsibility, supported by clear accountability, trained teams, and consistent standards. At Nature Fresh Farms, it guides how we grow, harvest, pack, and handle our produce. We exceed minimum CanadaGAP food safety requirements, with our practices independently verified through third-party audits under GFSI-recognized certification programs. Our approach combines preventive controls, routine monitoring, and traceability to identify risks, address issues, and continually improve—helping protect the people who enjoy our produce and maintain our customers’ trust.

Hiring follows the rules of each country where the company operates, across Canada and the United States. Applicants from Guatemala and Mexico apply through licensed recruitment partners rather than directly.

Accountability for sustainability at Nature Fresh Farms starts with executive leadership and extends across our teams. Leaders set priorities, provide resources, and oversee progress, while departments translate those commitments into daily actions - from responsible water use and biological pest control to food safety, employee well-being, and efficient transportation. Our Strategy & Corporate Affairs team helps coordinate this work alongside operational leaders and our ESG and Regulatory Affairs teams. Clear ownership, measurable goals, and regular reporting help us track progress, address gaps, and follow through on our commitments.

Sustainability reporting is the regular public disclosure of environmental, social, and governance performance. It lets customers and partners compare stated commitments against measured results.